Asked by Kelin Martinez on Jun 15, 2024
Verified
If you have to communicate negative information, the other person is more likely to listen if you focus on the problem rather than the person.
Communicate Negative Information
entails conveying unfavorable, unwelcome, or disappointing news or feedback in a manner that is clear, empathetic, and constructive.
- Comprehend the fundamental elements and significance of successful communication within organizations.
Verified Answer
FJ
Fidel JohnathanJun 17, 2024
Final Answer :
True
Explanation :
Focusing on the problem rather than the person during communication of negative information can help the other person feel less attacked and more open to finding a solution or addressing the issue.
Learning Objectives
- Comprehend the fundamental elements and significance of successful communication within organizations.
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