Asked by Angelstar Kasper on Jun 03, 2024
Verified
When communicating with e-mail messages, you should never:
A) use friendly closings.
B) be too brief.
C) use salutations.
D) use all capital letters.
E) include subject headings.
E-Mail Messages
Digital form of communication sent over the internet, used for personal, professional, and marketing purposes to convey information between individuals or groups.
All Capital Letters
The use of uppercase letters for emphasis or stylistic purposes in written content.
- Understand the principles and effective methods for communicating electronically with clients and customers.
Verified Answer
ZK
Zybrea KnightJun 05, 2024
Final Answer :
D
Explanation :
Using all capital letters in email communication is equivalent to shouting and is considered rude or aggressive, which is why it's generally advised against in professional and casual correspondence.
Learning Objectives
- Understand the principles and effective methods for communicating electronically with clients and customers.