Asked by Allissa Jenkins on May 20, 2024
Verified
What was central to implementing YRC's customer-focused strategy?
A) a merger with another firm
B) sophisticated technologies
C) the decision to globalize
D) a change in the economy
E) none of the above
Customer-Focused Strategy
A business approach that prioritizes understanding and meeting the needs and preferences of customers.
Sophisticated Technologies
Advanced and complex technological systems or devices that offer improved capabilities or performance.
- Apprehend how firms evolve in reaction to the dynamics of global labor markets and the progress of technological innovations.
Verified Answer
JS
Jasmyn SaucedoMay 21, 2024
Final Answer :
B
Explanation :
The implementation of sophisticated technologies was central to YRC's customer-focused strategy as it allowed for better tracking and communication with customers, more efficient supply chain management, and improved customer service.
Learning Objectives
- Apprehend how firms evolve in reaction to the dynamics of global labor markets and the progress of technological innovations.
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