What is active listening? Describe some active listening techniques you might employ as an interviewer.

Active listening involves not only paying close attention to what the speaker is saying but also providing appropriate feedback to show that you understand and may have sympathy for what is being said. Because people do not always say what they mean to say-or what they think they are saying-active listening is critical to a productive interview. Active listening allows the interviewer to clarify and confirm the interviewee's statements throughout the interview.
One very effective active listening technique is for the interviewer to "reflect back," or "mirror," what the interviewee has already said. For example, after the interviewee has expressed her or his thoughts on a particular topic, you might say, "Let me see if I understand you correctly" and then summarize your impression of what she or he has said. If your interpretation is incorrect, the