While interviewing for a new job in a retail clothing store, Allison was asked, "How would you handle a customer who is upset with the quality of the product that was purchased?" This is an example of what type of interviewing question?

A) open-ended question
B) closed-ended question
C) non job-related question
D) illegal question

Open-Ended Question

A type of question that cannot be answered with a simple "yes" or "no" and encourages a detailed response.

Retail Clothing Store

A business that specializes in selling clothes and accessories to consumers for personal use.

Upset Customer

An upset customer is a consumer who is dissatisfied with a product, service, or experience provided by a business, often leading to complaints or negative feedback.