Asked by Perla Alvarado on May 22, 2024
Verified
What are the foci of total quality management training?
A) quality improvements, teamwork, continuous improvement, and customers focus
B) management skills, teamwork, quality improvements, and communication
C) customer focus, communication, ethics, and quantity improvements
D) technical skills, quality improvements, management skills, and productivity
Total Quality Management
A management approach focused on continuous improvement of products, services, and processes by considering the input of all members of an organization.
Continuous Improvement
A method of constantly seeking ways to improve services, processes, or products through incremental adjustments or significant breakthroughs.
Teamwork
The collaborative effort of a group to achieve a common goal or complete a task in the most effective and efficient way.
- Recognize the prevalent forms and subject matter of training within Canadian firms and their objectives.
- Establish the prime techniques in organizational training programs for the enhancement of ethical behavior, the promotion of diversity inclusion, and the prevention of harassment.
Verified Answer
Learning Objectives
- Recognize the prevalent forms and subject matter of training within Canadian firms and their objectives.
- Establish the prime techniques in organizational training programs for the enhancement of ethical behavior, the promotion of diversity inclusion, and the prevention of harassment.
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