What are norms? How do norms differ from organizational rules?

Norms are the rules and patterns of behavior that are accepted and expected by members of a team or whole organization.They help define the behaviors that members believe to be necessary to help them reach their goals.Organizational rules are often required by governmental laws and rules developed by regulatory agencies.At times, employees refuse to accept such rules or simply ignore them.In contrast,norms are informal,unwritten expectations that are enforced by team members.If a member consistently violates these norms,the other members sanction the individual in some way.