Asked by lyndsey holder on Jun 30, 2024
Verified
Unlike routine claim messages, persuasive claims begin by asking for an adjustment.
Persuasive Claims
Statements made to convince or influence an audience towards a particular belief or action.
Routine Claim Messages
Communications sent to request redress or compensation for unsatisfactory products or services, typically straightforward and expected in business settings.
- Understand the critical role and development of claim messages within the framework of business communications.
Verified Answer
TS
Tonika SmithJul 02, 2024
Final Answer :
False
Explanation :
Persuasive claims typically start by gaining the reader's attention and understanding, not by immediately asking for an adjustment. They build a case before making a specific request.
Learning Objectives
- Understand the critical role and development of claim messages within the framework of business communications.
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