Tying performance-based pay to achieving _____ usually improves performance in that area.

A) growth
B) profitability
C) labor cost savings
D) customer service excellence
E) all of the above

Performance-Based Pay

A compensation system where an employee's salary or wage is directly tied to their performance or productivity, often used to motivate and reward high achievement.

Customer Service Excellence

The consistent delivery of high-quality service that meets or exceeds customer expectations, contributing to customer satisfaction and loyalty.

Profitability

A financial metric that measures the degree to which a company or business activity generates income greater than its expenses and costs.