Asked by Cassandra Randall on Jul 14, 2024
Verified
Two of the simplest principles of customer service include:
A) Create needs in your customers; Try to satisfy those needs.
B) Sell the product first; Explain how the product benefits the customer.
C) Prepare the idea for a service; Find a customer to fit the service.
D) Find out what the customer needs; Do whatever is necessary to satisfy those needs.
Simplist Principles
Fundamental rules or guidelines that are intentionally uncomplicated and straightforward.
Customer Needs
The wants, expectations, and requirements of consumers that businesses aim to fulfill with their products or services.
- Accentuate the human component in customer service, particularly the roles of empathy and ethical treatment.
Verified Answer
LP
Liberty PerryJul 20, 2024
Final Answer :
D
Explanation :
Finding out what the customer needs and doing whatever is necessary to satisfy those needs is one of the most basic principles of customer service. The other options are either manipulative or not focused on the customer's needs.
Learning Objectives
- Accentuate the human component in customer service, particularly the roles of empathy and ethical treatment.
Related questions
Thanking the Customer for His or Her Patience and for ...
Relationship Selling Reduces the Chances That a Customer Would Return ...
Empathy Is the Ability to Put Yourself in the Other ...
The Golden Rule of Ethical Customer Service Is: Are You ...
In Creating Their CVPs,both IKEA and FedEx First Focused on ...