Asked by Ashley Grooms on May 25, 2024
Verified
Relationship selling reduces the chances that a customer would return and buy from you again.
Relationship Selling
Forming meaningful relationships with your customers, which makes them much more likely to return and buy from you again.
Return And Buy
A consumer behavior where customers return a previously purchased product and then proceed to make another purchase.
- Place emphasis on the human factor within customer service, including the importance of empathy and adhering to ethical standards.
Verified Answer
WA
Waleed AbdulwahidMay 30, 2024
Final Answer :
False
Explanation :
Relationship selling actually increases the chances that a customer would return and buy from you again because it focuses on building a long-term relationship with the customer and providing personalized solutions to their needs.
Learning Objectives
- Place emphasis on the human factor within customer service, including the importance of empathy and adhering to ethical standards.