Two important dimensions of information richness are the extent to which both parties receive non-verbal and paraverbal cues, and the degree to which the information is ________ between senders and receivers.

Information Richness

The degree to which information contains cues and feedback that enrich understanding and reduce ambiguity.

Non-Verbal Cues

These are communication signals that are not spoken or written, such as body language, gestures, and facial expressions, which convey information.

Paraverbal Cues

Non-verbal elements of communication such as tone of voice, speaking rate, and volume that convey additional meaning to the spoken words.