Asked by raman rainkh on Jul 06, 2024

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The tendency for managers to behave like the performance metrics are the strategic objectives is known as

A) metrics errors
B) motivated reasoning
C) surrogation
D) common measures bias

Surrogation

The substitution of a performance measure (or target) for the strategy or objective it was intended to assess, potentially misaligning organizational goals.

Performance Metrics

Quantitative measures used to assess, compare, and track performance or production over time.

Strategic Objectives

Targets or goals that an organization aims to achieve, which are designed to further its long-term interests.

  • Understand the effect of cognitive biases on the formulation of strategic decisions.
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Verified Answer

MC
Melanie CalanJul 13, 2024
Final Answer :
C
Explanation :
Surrogation is the phenomenon where managers mistakenly treat the performance metrics as the strategic objectives themselves, rather than as tools to measure progress towards those objectives.