The dual concerns model has two dimensions: the vertical dimension is often referred to as the cooperativeness dimension,and the horizontal dimension as the assertiveness dimension.

Dual Concerns Model

A theoretical framework in conflict resolution that assesses parties’ concerns regarding their own outcomes and the outcomes of others.

Cooperativeness Dimension

An aspect of negotiation that measures the extent to which a party is willing to work with the other side to find a mutually beneficial outcome.

Assertiveness Dimension

A behavioral trait that involves confidently expressing one’s opinions and needs directly and respectfully.