Asked by Jalon Lipford on Jun 21, 2024

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The conflict at NewTel concerning the four new hires' attempts to have the company put more money into marketing and customer services instead of technology investment is mainly an example of conflict due to:

A) ambiguity.
B) communication problems.
C) pooled task interdependence.
D) differentiation.
E) goal incompatibility.

Goal Incompatibility

A situation where the objectives of different individuals or groups clash, potentially leading to conflict or compromise.

Differentiation

A strategy or process that involves making a product or service distinct from others in the market to gain competitive advantage.

Pooled Task Interdependence

A situation where different departments or units work independently but contribute to the same overall objective.

  • Gain an understanding of conflict dynamics and their impact on the behavior patterns in organizations.
  • Explore the antecedents and impacts of conflict in workplace settings.
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Michelle MinjeongJun 24, 2024
Final Answer :
E
Explanation :
The conflict at NewTel is an example of goal incompatibility due to the differences in priorities between the engineering-focused senior executives and the new hires from marketing and service management. The senior executives prioritize technology investment while the new hires prioritize marketing and customer services. This has led to tension and personal attacks during budget deliberations.