The change approach of ____ is also frequently used as a diagnostic tool to identify team,department,and organizational problems.

A) reengineering
B) process consultation
C) survey feedback
D) kaizen

The survey feedback approach involves gathering information from employees about their perceptions of department, team, or organizational problems. This information is then used to diagnose and identify areas for improvement, making it a useful diagnostic tool in the change approach. Reengineering is focused on radical redesign of processes, rather than initial diagnostic work. Process consultation focuses on increasing the effectiveness of specific processes, rather than overall organizational issues. Kaizen is a continuous improvement approach, rather than a diagnostic tool.