The 85/15 Rule-which asserts that 85 percent of the problems can be corrected only by changing systems and less than 15 percent of the problems can be solved by individual workers-is a tenet of

A) the collegial model.
B) management by objectives.
C) Theory Y management.
D) total quality management.

Total Quality Management

A comprehensive management approach that focuses on continuous quality improvement of products and services by incorporating all members of an organization.

85/15 Rule

A principle suggesting that 85% of the success of an organization is due to system and process, while 15% is due to the work of individuals.

Collegial Model

An organizational framework based on shared decision-making and equal partnership among colleagues, typically found in educational and professional settings.