Asked by Amanda Sammons on May 31, 2024

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Social media marketing serves to accomplish all of the following except

A) activate customer advocacy.
B) provide context to social interactions.
C) increase brand visibility.
D) gain a competitive advantage.
E) grow customer engagement.

Customer Advocacy

A marketing strategy focusing on cultivating strong customer relationships by addressing their needs and concerns, encouraging loyalty and positive word-of-mouth.

Brand Visibility

The extent to which a brand is seen or recognized in its market by potential customers, often enhanced through marketing and advertising efforts.

Social Interactions

The ways in which individuals communicate and behave towards each other within a society.

  • Understand how social media can foster deep customer relationships and positive brand communication.
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ZK
Zybrea KnightJun 01, 2024
Final Answer :
B
Explanation :
Social media marketing is primarily focused on increasing brand visibility, growing customer engagement, activating customer advocacy, and gaining a competitive advantage. Providing context to social interactions is not a direct goal of social media marketing; rather, it's a broader aspect of social interactions that can occur independently of marketing efforts.