Social media have empowered consumers, but are yet to make an impact on internal communication and on traditional barriers in the organizational hierarchy.

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Zybrea Knight · Accepted Answer

Final Answer : False, Explanation :  Social media tools have significantly impacted internal communication by facilitating more direct and instant communication across different levels of the organizational hierarchy, thus helping to break down traditional barriers.

Social media have empowered consumers, but are yet to make an impact on internal communication and on traditional barriers in the organizational hierarchy.

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