Asked by Derek Timmer on May 11, 2024
Verified
Social computing empowers customers and enables them to become business advocates and influencers.
Business Advocates
Individuals or groups that actively promote and support the interests of a business within the community, market, or regulatory environment.
Empowers Customers
The process of giving customers control and information to make informed decisions, often leading to enhanced satisfaction and engagement with a product or service.
- Appreciate the impact of social computing on businesses and personal career prospects.
Verified Answer
MA
Margueritta AbiyounnessMay 17, 2024
Final Answer :
True
Explanation :
Social computing tools like social media platforms, blogs, and forums allow customers to share their experiences, opinions, and reviews about products and services, thereby influencing the perceptions and decisions of others and acting as advocates for businesses they support.
Learning Objectives
- Appreciate the impact of social computing on businesses and personal career prospects.
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