Asked by Iesha Martin on Apr 28, 2024
Verified
Skills involved in communication are ________skills, interpersonal skills, and assertiveness skills.
Communication Skills
The ability to convey information to another effectively and efficiently, including verbal, non-verbal, written, and listening skills.
Interpersonal Skills
Skills used by a person to interact with others effectively, including communication, listening, conflict resolution, and empathy.
Assertiveness Skills
Assertiveness skills involve the ability to express one's opinions and needs in a direct, honest, and respectful manner.
- Understand and apply distinct communication strategies such as assertiveness, genuineness, and active listening in healthcare scenarios.
Verified Answer
ZK
Learning Objectives
- Understand and apply distinct communication strategies such as assertiveness, genuineness, and active listening in healthcare scenarios.