A nurse has sound,scientific evidence to support changing a procedure that would reduce catheter-related infections on the unit.The nurse manager is unwilling to make the change because it would be too costly.Which response by the nurse represents assertive communication?

A) "This is a widely used practice.If you read more research,you'd probably wonder why we aren't already doing it."
B) "There is extensive evidence to support the new method,but I don't want to create an issue."
C) "Is the budget more important to the hospital than reducing infections and patient suffering?"
D) "I'd like to help gather information regarding the cost of new materials versus the savings in treating infections."

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Zybrea Knight · Accepted Answer

Final Answer : D, Explanation :  This response shows assertiveness by offering to gather information and suggesting a way to consider the potential cost of the change in a rational and logical manner. This approach does not attack the manager, but rather offers a solution that may help overcome the manager's concerns.

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