Asked by Benoit BOUDA on Jul 17, 2024
Verified
Responding to questions on Q&A sites can be a great way to build your personal brand and to demonstrate your company's commitment to customer service.
Q&A Sites
Online platforms where users can ask questions and get answers from the community or experts.
Personal Brand
The unique combination of skills, experiences, and personality that one actively communicates to the world.
Customer Service
The support and assistance provided by a company to its customers before, during, and after purchasing and using goods or services.
- Understand the process and importance of responding to feedback and criticism in digital communities.
Verified Answer
DR
Dariela RondonJul 23, 2024
Final Answer :
True
Explanation :
By providing helpful and informative responses on Q&A sites, you can showcase your expertise and establish yourself as a thought leader in your industry. This can help to enhance your personal brand and also demonstrate your company's dedication to delivering exceptional customer service.
Learning Objectives
- Understand the process and importance of responding to feedback and criticism in digital communities.
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