Congratulations! You have been hired as a management consultant by Zoom.com They have been experiencing rapid growth over the last year, going from a small 35 employee firm to now having more than 200 employees. Zac Johnson, the CEO, is concerned about losing touch with his employees. You have been asked to help him implement a communication plan to encourage more upward communication. What are the various methods of upward communication that you can recommend to Zac?

There are seven different options that managers can implement to improve upward communication. First, the organization can establish formal grievance procedures. The organization could also implement employee attitude and opinion surveys. A third option is establishing a suggestion system. Fourth, an open-door policy could be utilized. Fifth, the organization could implement informal meetings. Sixth, in the Internet age, a convenient way for management to get feedback is through the Social Media. Finally, the organization could perform exit interviews on employees that leave the organization.