Asked by Radhika Singh on Jun 24, 2024
Verified
Refer to Scenario: Nova Scotia Social Services.NSSS wants to ensure that the technology it adopts allows workers to gain access to knowledge repositories and e-HR functions.What is this service delivery model called?
A) enterprise portals
B) self-service systems
C) personnel data systems
D) web-based HR
Knowledge Repositories
Centralized databases or systems where an organization’s collective knowledge is stored, managed, and shared among stakeholders.
E-HR Functions
The use of digital technologies to manage and deliver human resource services, such as recruitment, training, and performance management.
Service Delivery Model
A framework that defines how services are delivered to customers or clients, including the processes, roles, and responsibilities involved.
- Acknowledge various digital platforms and service models in HR including HRIS, ERP systems, and self-service mechanisms.
Verified Answer
AA
Azmina AfiqahJun 24, 2024
Final Answer :
A
Explanation :
The service delivery model described in the scenario is enterprise portals, which provide workers with access to knowledge repositories and e-HR functions. Although self-service systems, personnel data systems, and web-based HR may also include these features, they are not specifically mentioned in the scenario.
Learning Objectives
- Acknowledge various digital platforms and service models in HR including HRIS, ERP systems, and self-service mechanisms.