Refer to Platinum Tools, Inc. Laticia's telephone call to the supplier to check the shipping schedule on parts is an example of ____ control.

A) feedforward
B) feedback
C) concurrent
D) benchmarking
E) crisis

Feedforward control involves taking action in advance to prevent problems from occurring. By calling the supplier to check the shipping schedule, Laticia is taking action to ensure that the parts will be delivered on time, thus preventing a potential delay in manufacturing. Therefore, Laticia's telephone call to the supplier is an example of feedforward control.