Pacific Rim Gasket and Seal Company manufactures a variety of rubber gaskets and seals for use in the automotive industry. In using a value chain philosophy, Pacific Rim Gasket and Seal would most likely do all of the following EXCEPT:

A) de-emphasise the role of product delivery to customers or clients.
B) focus on quality issues that relate directly to activities performed by the organisation.
C) build quality into all aspects of operations.
D) address quality issues that result from networks relationship with contractors.
E) expect the organisation's employees to stress quality in transforming raw materials into a finished good or service.

Question

Tracy Zhang · Accepted Answer

Final Answer : A, Explanation :  The value chain philosophy emphasizes the importance of each step in the production process, including product delivery to customers, which is a critical component of customer satisfaction and value creation. Therefore, de-emphasizing the role of product delivery would not align with the principles of a value chain approach.

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