Mathew is always late to office. Mathew's manager does not like Mathew's tardiness. Therefore, during a performance review, Mathew's manager gives him low ratings even though his work was impeccable during the performance-review period. In this scenario, Matthew's manager is making a _____.

A) severity error
B) halo error
C) horns error
D) central tendency error

Question

Zybrea Knight · Accepted Answer

Final Answer : C, Explanation :  Matthew's manager is making a horns error, which occurs when a negative characteristic (in this case, Matthew's tardiness) influences the manager's overall assessment of an employee, leading to an unfairly low performance rating despite the employee's otherwise impeccable work.

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