Managers must occasionally make difficult choices or changes. The ability to make these choices or changes is known as ______.

A) an unsympathetic attitude
B) strength
C) toughness
D) an uncaring attitude toward employees

Toughness

The quality of being strong and resilient; the ability to withstand stress or hardship.

Difficult Choices

These refer to challenging decisions that often involve a degree of sacrifice or risk, and are typically made in complex situations with significant consequences.

Unsympathetic Attitude

A lack of compassion or understanding towards others' situations or feelings, often resulting in a disconnect or negative interactions.