____ is defined as the process of transforming material and human resources into useful goods and services.

A) Contingency management
B) Scientific management
C) Behavioral management
D) Operations management
E) Quality control management

Operations management involves the process of converting inputs, such as materials and labor, into outputs, such as products or services. It includes coordinating and managing processes such as production, procurement, and distribution to ensure efficient and effective use of resources. Contingency management, scientific management, behavioral management, and quality control management are all management approaches or theories that focus on different aspects of managing a business, but do not directly relate to the process of transforming resources into goods and services.