_____ is control that get subunits to adhere to the values of the organization.

A) Normative control
B) Output control
C) Personal control
D) Bureaucratic control

Normative Control

A management approach that shapes employee behavior through organizational norms and values rather than through explicit rules.

Organizational Values

The core principles and beliefs that guide the behaviors and decisions of an organization and its employees.

Subunits

Secondary or smaller divisions within a larger organization or structure.