Asked by Avelina Milam on May 10, 2024

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In an effort to increase productivity, some service businesses like Merry Maids house cleaning service and Jiffy Lube auto service are switching from the intermittent operations management process to the ______ process.

A) individual customization
B) mass customization
C) continuous
D) intermittent

Mass Customization

A production process that allows products to be produced specifically for individual customers.

Merry Maids

A franchised domestic cleaning service company operating in the United States.

Operations Management Process

Involves planning, organizing, coordinating, and controlling all the resources needed to produce a company's goods or services.

  • Describe the principle of productivity and demonstrate its critical significance in operations management.
  • Recognize various scheduling techniques and their role in enhancing efficiency and effectiveness.
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Shubhangi BharadwajMay 14, 2024
Final Answer :
C
Explanation :
These service businesses are transitioning to a continuous process to streamline operations and enhance efficiency, moving away from the less consistent intermittent process. Continuous processes allow for ongoing service delivery without the starts and stops characteristic of intermittent operations.