Asked by Scarlet Melliz on Jun 17, 2024
Verified
In a bad-news message, a preliminary explanation is not required because it cannot cushion the shock of bad news.
Preliminary Explanation
An initial statement or rationale provided to give background or context before the main discussion, argument, or presentation.
Cushion
A soft, padded item used for sitting, kneeling, or to soften the hardness or angularity of a chair or couch.
- Realize the importance of early rationalizations in diminishing the harshness of negative information.
Verified Answer
AS
Atinder SidhuJun 22, 2024
Final Answer :
False
Explanation :
A preliminary explanation can actually help to prepare the recipient for the bad news and make the message smoother to receive. While it may not completely cushion the shock, it can help to soften the blow.
Learning Objectives
- Realize the importance of early rationalizations in diminishing the harshness of negative information.
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