If you are sending an informative memo to employees about policy statements or procedural changes,you should

A) assume that employees will have a neutral response.
B) use the indirect approach.
C) use the body of the message to provide all the necessary details.
D) refer employees to a website with detailed information.
E) provide details in the close of the message.

When sending an informative memo about policy statements or procedural changes, it is important to provide all necessary details in the body of the message. This helps to ensure that employees fully understand the changes being made and can comply with the new policies or procedures. Using the indirect approach or referring employees to a website may not be effective in conveying the importance of the policy or procedural changes. Additionally, assuming that employees will have a neutral response is not always realistic as there may be varying opinions or concerns about the changes. Providing details in the close of the message may not be effective as employees may not read the entire message or may miss important information.