Asked by Akash Arora on May 31, 2024
Verified
____ has been called the forgotten factor in communication skills training.
A) Social etiquette
B) Writing
C) Public speaking
D) Face-to-face conversation
E) Listening
Communication Skills Training
Programs or workshops designed to enhance the ability of individuals to effectively convey, receive, and interpret messages in the workplace.
Listening
The active process of receiving, constructing meaning from, and responding to spoken or nonverbal messages.
- Understand the significance of incorporating listening and empathy for successful communication.
Verified Answer
FV
flower vagueJun 03, 2024
Final Answer :
E
Explanation :
Listening has often been overlooked in communication skills training, yet it is a crucial component of effective communication. Improving listening skills can enhance understanding, prevent miscommunication, and improve the overall quality of communication.
Learning Objectives
- Understand the significance of incorporating listening and empathy for successful communication.
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