Asked by Micaiah Blackford on Jun 26, 2024
Verified
GlobalCo formed a task force consisting of eight employees from four culturally diverse countries who have not previously met.The task force must work closely together for a month to solve a troublesome customer problem.These employees have similar technical training, but they have different religious beliefs, different languages, and different standards of living.If these employees experience conflict, this conflict might be caused by:
A) task interdependence.
B) differentiation.
C) communication problems.
D) all of the above.
E) only 'B' and 'C'.
Task Interdependence
Describes the degree to which tasks within a group or organization require coordination and cooperation among members to be completed effectively.
Different Standards
Variations in criteria or benchmarks used for comparison or judgment across different situations or by different groups.
Communication Problems
Communication problems occur when there is a failure in effectively transmitting or receiving messages, leading to misunderstandings and conflicts within an organization.
- Recognize the influences of cultural diversity on conflict and negotiation.
- Recognize the role of differentiation and interdependence in conflict.
Verified Answer
Learning Objectives
- Recognize the influences of cultural diversity on conflict and negotiation.
- Recognize the role of differentiation and interdependence in conflict.
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