Asked by Courtney Cridland on Jun 08, 2024
Verified
Front office is a term used to identify activities where:
A) staff avoid customers.
B) customers have to wait to be served.
C) staff seek to satisfy customer requirements.
D) the office faces the street.
Front Office
Refers to the client-facing department or function of a business, including roles that deal with direct customer interaction, sales, and services.
Customer Requirements
Specifications or needs expressed by customers regarding the quality, functionality, or performance of a product or service.
- Achieve knowledge on the specifics and division of service entities.
Verified Answer
MB
Martha BonettJun 08, 2024
Final Answer :
C
Explanation :
Front office activities involve interacting with customers and satisfying their requirements, so staff seeks to satisfy customer requirements.
Learning Objectives
- Achieve knowledge on the specifics and division of service entities.