Explain servant leadership.

Answers will vary. Robert Greenleaf, director of management research at AT&T for many years, believed that leaders should serve employees, customers, and the community, and his essays are the basis for today's view of servant leadership. His personal and professional philosophy was that leaders lead by serving others. Other tenets of servant leadership are that work exists for the person as much as the person exists for work and that servant leaders try to find out the will of the group and lead based on that. Servant leadership leads to higher team performance and increased organizational citizenship behaviors in an organization. Servant leaders consider themselves stewards who regard leadership as a trust and desire to leave the organization in better shape for future generations. Although Greenleaf's writings were completed thirty years ago, many have now been published and are becoming more popular. Please see the section "Emerging Issues in Leadership" for more information.