Asked by Brooke Lazok on Jun 09, 2024
Verified
During a team discussion, Ming wanted to use a ritual apology when it was her turn to speak. Which statement would best suit her needs, and how would using such an approach benefit her?
A) "I am sorry, but I want to share my point of view on this topic." She wanted to appear less abrupt.
B) "I am sorry, but all viewpoints have been below par." She wanted to reject other people's ideas.
C) "I am sorry, but my viewpoint is technically superior to that of the team leader." She wanted to undermine other people's authority.
D) "I am sorry that my point of view was inaccurate." She wanted to provide an actual apology.
Ritual Apology
A formal or ceremonial expression of sorrow or regret for wrongdoing, typically following established conventions or procedures.
Abrupt
Sudden and unexpected, often with a sharp or steep transition.
Undermine
To gradually weaken, damage, or destroy something, often in a subtle or covert way.
- Recognize the importance of apologies and rituals in professional communication.
Verified Answer
DF
Daisy FandinoJun 15, 2024
Final Answer :
A
Explanation :
Using a ritual apology like in option A can make Ming's interjection seem less abrupt and more polite, facilitating smoother communication within the team.
Learning Objectives
- Recognize the importance of apologies and rituals in professional communication.
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