Cassie works at LoftCo, Inc., in the Employee Training Department where her work is focused on the learning and growth perspective of the balanced scorecard performance management system. While it is critical that the work in her performance area is linked to at least one strategic objective within the company, it is not necessary for performance metrics to be tied to the strategic objective.

Learning and Growth

Learning and Growth refer to strategies or initiatives within an organization aimed at boosting the capabilities and satisfaction of its employees through training and development, impacting the long-term success of the organization.

Strategic Objective

A result that a business aims to achieve that defines the purpose of an action taken; a subcomponent of the overall entity’s mission statement or strategy.