Based on the results of the Hawthorne Experiment, Elton Mayo found that the relationships that had formed naturally in the workplace made up what he called the _____ organization.

Informal Organization

The network of personal and social relationships that form naturally within an organization outside of the formal structure.

Hawthorne Experiment

A series of studies on worker productivity that concluded social factors and employee attitudes could influence work output, conducted at the Hawthorne Works in the 1920s and 1930s.