Asked by Makayla Kortz on May 02, 2024
Verified
Anything a company does that directly touches the customer falls under the realm of customer service.
Customer Service
The assistance and support provided by a company to those people who buy or use its products or services.
- Comprehend the importance and elements of the order cycle in delivering superior customer service.
- Familiarize oneself with the principle of ease of doing business and its effect on consumer satisfaction.
Verified Answer
ZK
Zybrea KnightMay 04, 2024
Final Answer :
True
Explanation :
Customer service encompasses all direct interactions between a company and its customers, including support, assistance, and communication activities designed to meet or exceed customer needs and expectations.
Learning Objectives
- Comprehend the importance and elements of the order cycle in delivering superior customer service.
- Familiarize oneself with the principle of ease of doing business and its effect on consumer satisfaction.