An example of a relationship and image environmental cost is:

A) monitoring costs.
B) provisions for a potential oil-spill cleanup.
C) when a firm produces a product that is difficult to dispose of safely.
D) lost business because of adverse television publicity.

Relationship and Image Costs

Expenses incurred to build and maintain relationships with customers and to enhance the company's image and brand.

Oil-spill Cleanup

The process of removing or mitigating the impact of oil spilled into an environment, typically involving physical, chemical, and biological methods.