Asked by Mohd Ashraff Izad Sulaiman on May 20, 2024
Verified
All of the following EXCEPT ________ are best practices when using phones at work.
A) being positive and professional when you answer the phone
B) varying your vocal pitch and inflections so people know you're interested
C) enabling your voicemail,even if you don't check messages regularly
D) ending your calls with courtesy and clarity
Vocal Pitch
The perceived frequency of a speaker's voice, which can affect the interpretation and emotional tone of the message.
Voicemail
A system that records messages from callers when the recipient is unavailable to answer the phone.
Courtesy
The showing of politeness in one's attitude and behavior toward others.
- Identify best practices for phone usage in a professional setting.
Verified Answer
AT
Adrianna TurciosMay 26, 2024
Final Answer :
C
Explanation :
Enabling your voicemail, even if you don't check messages regularly, is not a best practice. It is important to check and respond to voicemail messages in a timely manner to ensure effective communication with clients and colleagues.
Learning Objectives
- Identify best practices for phone usage in a professional setting.