Asked by Bryan Velasquez Beltran on Jul 05, 2024
Verified
Advocacy involves creating social bonds that prevent product or supplier switching.
Advocacy
The act of speaking, writing, or acting in support of a cause, policy, or group of people, often aimed at influencing public-policy and resource allocation decisions.
Social Bonds
Connections among individuals or groups that foster trust, cooperation, and community, often based on shared values, interests, or experiences.
- Realize the significance of customer satisfaction and its role in promoting loyalty and advocacy.
Verified Answer
AR
Akshay ReddyJul 06, 2024
Final Answer :
False
Explanation :
Advocacy involves promoting or supporting a cause, idea, or policy, not necessarily creating social bonds to prevent product or supplier switching.
Learning Objectives
- Realize the significance of customer satisfaction and its role in promoting loyalty and advocacy.
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