Asked by Akshat Bhargava on Feb 18, 2024
Verified
According to the authors of Designing for Growth,what question focuses on making decisions about what the customer really wants?
A) What is?
B) What if?
C) What wows?
D) What works?
Ideation
A creative process that involves generating and developing new ideas to address needs.
- Identifying the key question that focuses on determining what the customer truly wants.
- Recognizing the role of customer-centricity in making effective decisions.
- Understanding the importance of customer needs and desires in decision-making processes.
Verified Answer
NS
nizmit shove
Feb 18, 2024
Final Answer :
C
Explanation :
The question "What wows?" focuses on understanding what the customer really wants and what will delight them. This helps in making decisions about product or service design that will be successful in the market.
Learning Objectives
- Identifying the key question that focuses on determining what the customer truly wants.
- Recognizing the role of customer-centricity in making effective decisions.
- Understanding the importance of customer needs and desires in decision-making processes.
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