a) What is total quality management (TQM) and how may it impact organizational effectiveness and efficiencies??b) What specifically are areas that TQM requires employees to be trained in?

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Isabelle Lewis · Accepted Answer

Final Answer :

a) It is a systematic process of continuously improving the quality of products and services offered by an organization. TQM initiatives often change the way work is done and what skills are needed. To that end, it relies heavy on a well-trained and engaged workforce. These initiative often have a positive impact on both productivity and the quality of output produced by employees.
b) Teamwork, statistical analysis, basic tools for decision making and problem solving

a) What is total quality management (TQM) and how may it impact organizational effectiveness and efficiencies??b) What specifically are areas that TQM requires employees to be trained in?

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