Asked by Emily Esparza on May 28, 2024
Verified
Zhenyu, a manager at Finertech Inc., needs to inform one of his subordinates that he has not been considered for a promotion. He intends to use a channel of communication that will allow him a great degree of control over his message. In this scenario, which of the following channels of communication should Zhenyu use?
A) A written channel
B) A visual channel
C) A nonverbal channel
D) An oral channel
Subordinates
Individuals who work under the direction and control of a supervisor or manager within an organizational hierarchy.
Promotion
The act of advancing an employee's rank or position within an organization, often accompanied by increased salary and responsibilities.
Control
The power to influence or direct people's behavior or the course of events.
- Understand various channels of communication and their appropriate contexts.
Verified Answer
XR
Xiomara RiveraJun 01, 2024
Final Answer :
A
Explanation :
A written channel such as an email or memo would allow Zhenyu to have complete control over the message he wants to convey to his subordinate. He can carefully choose his words and ensure that the message is clear and concise. It also allows the subordinate to have access to the information in writing, which can help avoid any misunderstandings or misinterpretations.
Learning Objectives
- Understand various channels of communication and their appropriate contexts.
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