Asked by Emily Maniccia on May 10, 2024

verifed

Verified

Zara would typically go "well beyond the call of duty" in the workplace to help her organization achieve its goals.What is Zara displaying?

A) membership behaviour
B) organizational citizenship behaviour
C) task behaviour
D) proactive behaviour

Organizational Citizenship Behaviour

Voluntary actions of employees that contribute to the overall culture and function of the organization but are not part of their formal job requirements.

Proactive Behaviour

Actions taken by individuals to affect change in their environment, including anticipating and preventing problems or making the most of opportunities.

Membership Behaviour

The actions or attitudes displayed by individuals as part of an organization, which can impact the organizational culture and effectiveness.

  • Recognize and define behaviors that contribute positively to the organization beyond formal job roles.
verifed

Verified Answer

MP
Marvella PierceMay 17, 2024
Final Answer :
B
Explanation :
Zara is displaying organizational citizenship behaviour, which refers to voluntary actions that go beyond the formal requirements of one's job duties to benefit the organization. This includes things like helping coworkers with their tasks, making suggestions for improvements, and contributing to the overall positive culture of the workplace.