You have been working with a project for the last few weeks.During this time,you have had three meetings and at each one,Anthony has either come late or left early.Even when he is at the meetings,it seems that his mind is elsewhere and he rarely contributes.Everyone's input on the project is needed and you are concerned that his lack of participation and preparation will affect the group's outcome.Apply principles of assertive communication in formulating a script for approaching Anthony in this situation.Identify parts of your script that lend itself to assertive communication.

Question

Qiming Zhang · Accepted Answer

Final Answer :

Scripts will vary but should illustrate the following:
Elements -fairness,directness,tact and sensitivity and honesty.
Should include the three parts:their perspective/perception of the situation;their feelings about the situation;and their wants regarding the situation or outcome.
The statements should take responsibility and the effective use of "I" message.

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Learning Objectives

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